Traveloka: Hotels & Flights

4.7
2.11M reviews
50M+
Downloads
Content rating
Everyone
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About this app

Use 'HELLOTRAVELOKA' for additional up to 10% OFF select products on your first app booking!


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Southeast Asia’s leading travel platform has finally made its way down under.Discover more than 20 travel products at your fingertips. Wherever you go, Traveloka makes it easy.

Get last-minute deals, pack your suitcase, and tick off your bucket list! From Southeast Asia to the world, it’s all yours.


Seamlessly book flights, accommodation, local attractions and transfers all in one place, and conveniently pay using Apple Pay, Visa, Mastercard, American Express, Pay ID or PayPal

AWARD-WINNING TRAVEL PLATFORM
Over the past 13 years, Indonesia-grown Traveloka has been honoured with several awards, demonstrating our dedication to making travel easier through technology.

- Leading Online Travel Agency, Indonesia 2020, 2021,2023 and 2024: World Travel Awards
TOP Brand Awards 2023: Online Flight and Travel Booking Site, and Online Hotel Reservation Site (We’re nominated again in 2025!)
- WOW Brand 2023: Gold for Best Online Travel Agents in Indonesia
- Campaign Asia 2023: Top 50 Brands in Customer Experience
- FutureCFO Excellence Awards 2023: Technology Innovation - Most Innovative Use of Automation
- Best National Champion 2022 by Indonesian Ministry of State-Owned Enterprises: Distributor category from the Private sector

FIND THE BEST FLIGHT DEALS EVERY DAY
- Book cheap flights to destinations across Southeast Asia and beyond
- Exclusive promotions and coupon codes that help you save
- More than 100,000 flight routes on sale, served by a wide range of legendary airlines, including Qantas, Virgin Australia, Jetstar,, Emirates, Singapore Airlines, Cathay Pacific, Air New Zealand, Etihad Airways, Qatar Airways, British Airways and other international airlines.

BOOK HOTELS AND VARIOUS TYPES OF ACCOMMODATION
- Convenient hotel bookings in one app
- Browse more than 1,000,000 hotels worldwide, from your favourite chains to unique boutiques
- A wide range of accommodation options, from villas, resorts, apartments, holiday homes, budget hotels to luxury accommodations


GET AROUND EASILY WITH DIVERSE GROUND TRANSPORTATION
- Discover and secure the best car rental options from worldwide brands and local gems
- Book Traveloka car rental with or without a driver to your desired destinations and departure points
- Access a wide array of destinations and routes through our airport transfer services

DISCOVER ACTIVITIES WITH TRAVELOKA’S THINGS TO DO
- Never have a full moment, find and book tickets to various activities for your trip
- Skip the queue and pre-book attractions tickets at discounted rates
- Ongoing best-deal experience promos are always here for you

FLEXIBILITY FEATURES
- Worry-free flights and hotel bookings with easy changes and cancellations with some bookings
- Traveloka flexibility features accommodate any last-minute changes to your travel plans
- Reschedule and refund flights, hotels, and train tickets with no worries
- Traveloka Visa Protection guarantees compensation for expenses incurred due to visa rejections.

ADVANCED FEATURES IN ONE APP
- Enjoy last-minute deals and bookings for a spontaneous trip
- Monitor cheap airline tickets with the Price Alert feature
- Save your favourite places and products

24-HOUR MULTILINGUAL CUSTOMER SERVICE
- Access round-the-clock customer support that’s available 24/7
- Quick responses and assistance from the customer service team
- Multilingual customer service team fluent in English, Indonesian, Malay, Thai, and Vietnamese
- Available to assist via phone, chat, or email
- Intelligent Virtual Assistant (IVAN) accessible through the in-app chat feature
Updated on
13 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 8 others
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
2.07M reviews
A. A. R
24 October 2025
If you're a first timer using this app, DO NOT ATTEMPT TO RESERVE ANYTHING WITHOUT SUPERVISION! The app is confusing with so many ads in the middle of reservation and when you arrive at the location the hotel/apartment staff DOESN'T EVEN UNDERSTAND ABOUT WHAT TO DO BECAUSE APPARENTLY THE TRAVEL STAFF IS NOT ALWAYS THERE! Truly such professional behavior. This will be my last time using this cursed app.
Did you find this helpful?
Traveloka
24 October 2025
Hi Traveloka Loyal Customer, we are sorry for the trouble with your booking. We can't locate any case matching your description in our system. To assist you in resolving the issue, please communicate with us through email to cs@traveloka.com. Our team is ready to resolve the issue and we appreciate your patience. -AN
Jeff H
23 October 2025
Worst refund , although double booking all criteria verified based on their regulations on the app, they refuse to refund and i had to refund with self claim. Recently also book a ticket but somehow they cancelled it one sidedly also without notice and the ticket got pricier, how is that even tolerable. Not recommended
Did you find this helpful?
Traveloka
23 October 2025
Hi, Jeff, we are sorry for the trouble with your booking. We can't locate any case matching your description in our system. To assist you in resolving the issue, please communicate with us through cs@traveloka.com. Our team is ready to resolve the issue and we appreciate your patience. -EA
Jasmine Evangeline
16 October 2025
I am very disappointed with Traveloka’s service. I made a mistake in my flight booking and realised it immediately after payment, but the app did not allow me to contact customer service for immediate help. The system automatically switched my travel route from Singapore → Taipei to Taipei → Singapore, and despite trying to amend it right away, there was no option to correct or reverse it. I was told I cannot make any changes or refunds, even though the flight date is still several days away.
5 people found this review helpful
Did you find this helpful?
Traveloka
16 October 2025
Hi Jasmine, we're sorry to hear that there's an issue with your booking. Please be rest assured that our team is currently working on it. We'll solve it through the related case number 449xxx31 and keep you updated via email until it's resolved. Thank you for your patience. -AL

What's new

The spooky season may be among us, but the price of travel right now certainly shouldn't give you a fright! 👻 We've got goulishly good deals on everything from Halloween horror nights to haunted hotels. 🎃 Or, just a good old-fashioned holiday in the sun, if that's more your thing. Whatever you choose, book it with Traveloka to get some of the best deals around.

New to us? Use the code HELLOTRAVELOKA for a devilishly deep discount!