
G.L. Peebles
I WAS loving the app. It's easy to use, convenient, and helpful. However, January 25th, right after the last update, it shows my daily pay as $2 LESS than what I was making, and hasn't yet updated to the 2% raise amount, either, so my instapays (that I rely on, unfortunately, to pay bills) are less than they should be. I'll change my rating when this is fixed.
102 people found this review helpful
ONE Finance, Inc.
February 1, 2024
Sincerely apologies! Our support team would be happy to help! Please contact us via the in-app chat ("Help" section) or send an email along to socialsupport@oneatwork.app so that we can assist further.

Ricky
Removing instant pay for other banks is absolute b*******. At least keep it and have a small fee. The last thing I want to do I sign up to another account that I have to manage. This is a benefit via my work and instant pay should be free and available to my bank! The new name and look of the app is stupid in my opinion. I liked it better when it was called Even and the app interface was better.
16 people found this review helpful
ONE Finance, Inc.
April 22, 2024
Sincerely apologies! Our support team would be happy to help! Please contact us via the in-app chat ("Help" section) or send an email along to socialsupport@oneatwork.app so that we can assist further.

Ashley Burnham
In the beginning it was great, now, not so much. Ever since I changed my phone number and had to redo the connection to the app, it will not connect to my bank. No matter how many times I have it "reconnect", it won't load any of my purchases after May 30th therefore I have zero clue what's gone out for what bill and how much I have left and am able to spend so other than it allowing me to get paid earlier or take some money from my check every week, it's pretty much pointless everywhere else.
3 people found this review helpful
ONE Finance, Inc.
June 20, 2022
Hi Ashley, thank you for this feedback! If you're having trouble with your bank connection in your Even profile, our support team may be able to help you with this. You can start a conversation with them via the in-app chat feature, or by emailing at support@even.com. We look forward to hearing from you!