
Lego “LegoLoco7” Loco7
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EDIT: upon reinstalling the app, it loaded correctly after it attempted reloading a couple of times by itself (which is what it did last time, but failed/crashed). now to review the actual product, i've generally enjoyed it, but i'm disappointed with the limit on how long inactive chats last. i didn't expect to lose any, but i did, which is sad. i personally think they should last for at least 30 days (a month) for free members, rather than just 7 days (a week) as another review suggests
That doesn't sound right. Could you share more details about the issue? Are you receiving any specific error messages when trying to run Lumo? Do you have any antivirus or firewall software installed on your device? Have you tried reinstalling the app? Contact us at https://proton.me/support/contact?topic=lumo so we can help.

Vince E
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Generally seems pretty good, and it appears that the team is making quick improvements. However the weekly prompt limit on the free tier isn't very generous. It would be great if there were additional tiers for existing proton subscribers to further try it, before adding another subscription... especially with other free semi-private options like duck.ai that don't appear to impose any limits.
14 people found this review helpful
Proton AG
09 September 2025
Thank you for your review. We've shared your feedback with the team accordingly.

Simon Carter
Fast and knowledgeable, I've been using Lumo as a way to learn about the background, social and political to The Battle of Hastings. I've been able to get excellent, detailed and clear English responses to all my questions and musings around this historical period. Really easy to use in its text-based form. I've not had a chance to try anything else yet. So far, so good. 4-stars and it could be 5-stars but I need to use it for a while. Impressive, frankly.
23 people found this review helpful
Thank you for your support. We'd love to earn a 5-star rating from you -- if you have any suggestions on how we can improve our service, don't hesitate to pass your feedback along to us at https://proton.me/support/contact. We always appreciate our community's input.