Dear User, we apologize for the inconvenience caused. Please ensure SwiftKey is updated and try clearing cache via device Settings > Apps > SwiftKey > Storage > Clear Cache. For more help, visit: https://support.microsoft.com/en-us/topic/-8f5caa6f-3e4b-4b6b-9e6e-2e7f2f1f1c90. Thank you for using SwiftKey!