
Rod Kinnison
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I my initial review I had a huge issue with false positives. I was getting 100-200 images a day with nothing in them. I called tech support and they pushed out a firmware update. I didn't see any initial change. Now though, 4 images in the past 2 days. 1 fog, 1 moose and 2 false positives. And, after seeing this review, they called me! That is impressive. Upping to 4 stars.
3 people found this review helpful
SPYPOINT
September 11, 2025
Hello Rod, thank you for sharing your feedback. Unwanted pictures can often be reduced by verifying the camera’s installation, adjusting the settings, and ensuring that the camera has the latest firmware for optimal performance. To assist you further and provide an accurate resolution, please reach out to our team so they can review the situation.

Vin Fed
if I pay for insiders club, why do I have to wait for a free trial advertisement every time I open the app! more transmission options! like each detection, but from start to end times (don't need in middle of night) or 12 times per day, but only during daylight hours. also if set to video mode, send a single or 2 photos instead of a mandatory 3 burning up photo count.
1 person found this review helpful
Hello Vin, we’d love the chance to learn more about your concern. Please contact us at 1-888-779-7646 so our team can review it thoroughly and assist you further.

Dow Fredrickson
Frustration with the app. For whatever reason, the app. will require me to enter my password at seemingly random times. It wouldn't be an issue but it only seems to happen when I am nowhere near my notebook with all my passwords in it. Trigger times seem slower than they should be. I have mine set to take 2 photos. The first photo seems like it's a little late and the second seems like it misses the animal more times than not, even when the animal is/was walking directly away from the camera.
Hello Dow, thank you for sharing your feedback regarding the delay in taking pictures. We recommend adjusting the delay and sensitivity settings. To better assist you, we have forwarded your concern to our team, and they will be reaching out to provide further assistance.